Contact Us

To contact us, please email We will have one of our customer support representatives respond to you within 24 hours. 

Physical Address: 1021 Harvard Way, El Dorado Hills CA | 95762


Note: All orders are being shipped out within 1-2 days from the date you place your order. Our current shipping timeline is 8-14 business days. 

If your tracking number isn't working at the moment, please check back in 4-5 days. USPS is currently having issues with their internal systems which is causing a delay in updates.

Rest assured, all orders are being shipped out and will be delivered, guaranteed.


Thank you for choosing Alphaura. Your continued satisfaction is our utmost priority. ❤️